I work at a craft store and I am here to tell you that some people a mean people. I am sorry if I don't know what your looking for. Most likely we don't have it. When you call up and we tell you we don't have something we don't have it. It's not like we are behind the phone making fun of you. we look for it and let you know what we have or if we don't have it where to get it. Don't call back and ask for someone else five times! I'm sorry lady but we don't have resume paper! Try a office supply store not a craft store! And please stop expecting me to answer just you when I have 6 people on my line and no one is coming up to back up when we call. I have to deal with you, my manager (usually yelling for more people but wont do anything), answer to phone, and help the customer in front of me. So back off and have some patience! I will get to you when I can. I can not sit their four hrs trying to explain if or if not we have some thing or where you can find it.
Also don't call me a smart ass because when you asked a question I looked on the back of the product. I didn't know the answer so I looked for it! It's not the hard! Don't get upset if you couldn't do that.'
Please stop yelling at us too if you don't like our policy's. Take it up with corporate. You think i like them or you yelling at me about them. It's a pain in the butt. But I can't do anything about them!
Also please use common sense,anywhere is acceptable. Don't complain about other employees to me because they look weird, sexual orientation, or are a little slow. (Yes I have herd complaints from customers about all of these excuses) I am not going to take to them lightly or agree with you . I work with them you don't. So don't get angry when I don't agree with you or say anything.
Parents or people with kids, PLEASE WATCH your CHILDREN!! WE ARE NOT THEIR BABYSITTERS OR ENTERTAINERS!! They make a mess and we have to clean it up. (Adults make messes too I know)They are not all cute and precious and they give me a headache when they scream at the top of their lungs. parents also need to learn to say NO to their kids or you start to loose a lot more money buying the things they want!
One last thing before I get off. Please, PLEASE, put away things you take out. An average customer misplaces 5-7 thing per visit. We get about 1,500(low guess)customers per day. That is Between 7,500 - 10,500 things we have to put back per day everyday. That is a lot of stuff. SO don't you DARE have the NERVE to complain to me about if the store looks messy when you misplaced stuff I now have to put back.

(-.-) As always,Thank you for listening to my rant.